Your privacy is important to us. We’ve laid out below what information we gather, how we use the information, and the limited circumstances when information may be shared. We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect to provide you with the best experience possible and to communicate with you about our products, services, and promotions.
In order to use the Services as a customer, you will need to input certain information to create a user account and to use our services, including, pictures of items, your name, email address, phone number, pick up and drop off address, and any other content that you submit to us (“Customer Data”). You are solely responsible for your Customer Data. You assume all risks associated with use of your Customer Data, including any reliance of its accuracy or completeness. Customer Data may include third party content, and you agree not to submit third party content unless you have the consent of the applicable third party owner of the content. Because you are solely responsible for your Customer Data, we make no guarantees regarding the accuracy, currency, or quality of any Customer Data.
Customer Data will collectively be referred to as “User Data” in this Agreement.
Storage of data
We encrypt and store your passwords on our secure servers. Your other information may not be encrypted. Credit card and bank information will be stored on separate secure servers that are maintained by a third-party payment system processor such as Stripe, Coastal Community Bank, or QuickBooks (collectively referred to as “Processor”).
Personal Information from Minors
We do not offer our Services to, or target, persons under the age of 18. In compliance with the Children's Online Privacy Protection Act, we will remove any information we receive from people we believe to be under the age of 13 from our database and cancel any corresponding accounts.
Use of User Data
We use User Data to create your account, communicate with you about the Services, offer additional products and services, bill for Services, and to the extent necessary to enforce our Terms and Condition or user agreements or contracts or other policies and to prevent imminent harm to people or property.
We use “cookies” to collect certain information from all users, including website visitors who do not use or purchase anything from us. A cookie is a string of data that our system sends to your computer and then uses to identify your computer when you return to our Website. We use this information to better engage with our users and enhance their overall experience.
Sharing User Data
Disclosure of User Data
We take reasonable steps to protect all of User Data against unauthorized access or release. We may share User Data (a) with our third party service providers; (b) if another company acquires our company, business, or assets, with such acquiring company; and as required by law and when we believe disclosure is reasonably necessary to comply with a judicial proceeding, court order, or legal process served on us, to protect our rights and the rights of our users, or to enforce or apply our Terms of Service or contracts or user agreements or other policies.
Notice of Other Disclosure
Other than as detailed above, we will provide reasonable notice to you when your User Data might go to third parties, and you will have an opportunity to choose not to share User Data.
Security of User Data
Reviews and Updates to Security Measures
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of User Data. We do internal reviews of our data collection, storage, processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to the systems where we store User Data. In addition, we restrict access to User Data to our employees, contractors, and agents who need to know certain information in order to process it on our behalf. These individuals and entities are bound by strict confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
When you purchase Services, your User Data and credit card or debit card information is processed, stored, and kept secure by Processor, a third-party credit card processing service. Your credit card information will be stored by Processor in their restricted-access database. However, no method of transmission over the Internet, or electronic storage is 100% secure, and we cannot guarantee its absolute security. We assume no responsibility or liability for damages resulting from Processor’s processing, storage, or other use of your credit or debit card information or any User Data.
If User Data is compromised as a result of a security breach, we will promptly notify you that your personal information may have been compromised via email, by posting a notice on our website, or as otherwise required by applicable law.
Third Party Advertisers and Linked Sites
Updating and Deleting User Data
Changes to User Data
You may request corrections, updates, or deletion of your User Data by contacting us at [email protected]. We will respond to your request within a reasonable amount of time from when you submit the request. Unless you request otherwise, we will retain your User Data for the purpose of providing the Services.
Not Providing User Data
You can choose not to provide User Data, although failing to provide User Data may prevent or inhibit your use of the Services and affect our ability to adequately respond to your requests.
Opting Out of Emails
If you do not want to receive e-mail or other mail from us, you can adjust your account settings to opt out of receiving such communications or by emailing [email protected].
Conditions of Use, Notices, and Revisions
Last updated: February 18th, 2019